International Shipping of HEPA Filters is NOW AVAILABLE! Free shipping applies in the US only.
How can I check the status of my order?
How can I update my order?
How do I cancel my order?
If you placed an order by mistake or for any reason you’d like to cancel your order, please email us at firstname.lastname@example.org and we’ll do our best to process your request.
Unfortunately, once an order has been shipped, we are no longer able to cancel it.
What methods of payments do you accept
We accept all major credit cards such as Visa, American Express, Mastercard, Discover, JCB and Diners Club Int.
When will my credit card be charged?
Your credit card will be charged as soon as your order is accepted and processed.
What do I do if my payment transaction failed?
When a payment is declined, our system will retry to process the payment again. If it fails to process again, we recommend you to contact your cardholder to inquire of any issues with your account.